General Terms and Conditions

 

DIVINE BEAUTY respects and protects your privacy. Below we provide important information on how we process the General Terms and Conditions.

These General Terms and Conditions apply to all permitted activities in the online store available on www.lojadivinabeleza.pt (hereinafter referred to as "the Website").



These General Terms and Conditions are binding on all users. We ask you to read them carefully. If you do not agree with any part of these General Terms and Conditions or if you strongly disagree with them, you should not use our Website or our services. The General Terms and Conditions represent a valid contract entered into between you and the Company.



The Website Owner will exercise due diligence to make sure that the data presented on the Website is detailed and up-to-date. At the same time, the Website Owner also reserves the right to change the content of the Website or stop supplementing it at any time without any prior notice. In addition, the Website Owner may also change the services, products, prices or programs described on this Website at any time and without any notice.

USE OF THE ONLINE STORE
The Company operates the online store in accordance with the General Terms and Conditions. The online store is available to buyers at any time, and the Company reserves the right to temporarily disable or suspend the online store without prior notice.

It is possible that the online store is temporarily unavailable or that it is not possible to execute payments temporarily due to maintenance or updating of the online store. The Company shall not be held liable for any damages that may occur during the maintenance and/or upgrade of the online store.

PLACING ORDERS IN THE ONLINE SHOP
The sales contract concluded between the Supplier and the Buyer is deemed to have been concluded when the Buyer confirms the order (the Buyer receives a status confirmation email "Order confirmed"). From that moment on, the prices and all other conditions of the purchase are fixed and applicable to both the Supplier and the Buyer. The sales contract is uploaded to the Company's server in Electronic format.

Purchase Procedure:

Step: In the offer available in the online store, the Buyer selects the desired item and quantity and confirms their choice by clicking on "Add to cart". If the buyer wants to buy several different items, the process must be repeated for each individual item. Once the Buyer has completed the item selection process, they can continue with the purchase process by clicking on the "Checkout" button.


Step: In this step, the Buyer fills in the form with the personal data necessary for the delivery of the order placed. After filling in the form, the Buyer can, in certain cases, choose from several possible delivery options and add other products or services to their order. In this step, the Buyer is also informed of the estimated delivery date. Before finalizing the order, the Buyer has the option to choose from several different payment methods. Considering the selected choice, the final amount to be paid is calculated again before the checkout. The Buyer confirms the purchase process by clicking on the "Complete Purchase" button.


After the checkout is completed, the Website shows a confirmation message to the Buyer indicating that the order has been successfully submitted and displaying the details of the order submitted. In addition, the Purchaser will also receive a confirmation e-mail to the e-mail address indicated in Section 2, which contains a general description of the order, instructions for using the ordered products and instructions for picking up the order or filing complaints if the Purchaser is not satisfied with the product or no longer wants it.
All information you provide to us when submitting your request will be processed in accordance with the Privacy Policy posted here.

Please be advised that the total amount of the purchase, including delivery or other costs applicable to the purchase, will be charged upon confirmation of your order. We will inform you of any additional costs before submitting your order. Any additional costs may be related to the selected payment method.

PRICES, PAYMENT METHODS & PROMOTIONS
Prices

All prices listed on the Website are in EUR and include VAT. Prices apply from the moment the order is placed. Offer is applicable until cancelled.

WARNING: this is an online retail store whose target audience is composed exclusively of end customers (B2C). For this reason, we do not enable B2B sales on this Website and also do not offer the option to issue invoices to legal entities. This also means that subsequent corrections of invoices